Privacy policy

Last updated · 12 July 2026

1. Introduction

HelloByte Pte. Ltd. ("HelloByte", "we", "us" or "our") respects your privacy. This policy explains what personal data we collect when you visit this website or engage our services, how we use and protect it, and the choices you have. It is written to comply with the Personal Data Protection Act 2012 of Singapore (the "PDPA").

By using this website or submitting your details to us, you acknowledge that you have read and understood this policy.

2. Personal data we collect

We only collect data that we need. Depending on how you interact with us, this may include:

• Contact details you provide through our consultation or contact forms — name, company, email address and phone number.
• Project information you choose to share about your goals, timelines and existing systems.
• Technical data collected automatically — IP address, browser type, device and pages visited — through cookies and analytics (see our cookie policy).
• Correspondence — the content of emails or messages you send us.

We do not knowingly collect special categories of data or the personal data of children through this website.

3. How we use your data

We use personal data to:

• respond to your enquiries and consultation requests;
• prepare proposals, quotations and deliver the services you engage us for;
• manage our ongoing relationship, including support and maintenance;
• improve our website and understand how it is used; and
• comply with our legal and regulatory obligations.

4. Consent and withdrawing consent

By submitting your data you consent to us using it for the purposes above. You may withdraw your consent at any time by contacting our Data Protection Officer. Where you withdraw consent, we may be unable to continue providing certain services, and we will let you know the likely consequences before you decide.

5. When we disclose data

We do not sell your personal data. We may share it only with trusted service providers who help us operate — for example cloud hosting, email and analytics providers — and only to the extent needed. These providers are bound by confidentiality obligations. We may also disclose data where required by law or to protect our legal rights.

6. Cookies and analytics

This website uses essential cookies to function and anonymous analytics to help us improve it. You control cookies through your browser and our on-site notice. Full details are in our cookie policy.

7. How long we keep it

We keep personal data only as long as necessary for the purposes it was collected, or as required by law and our legitimate business needs — after which it is securely deleted or anonymised.

8. How we protect it

As an engineering company, security is core to how we work. We apply reasonable technical and organisational measures — encryption in transit, access controls and secure hosting — to protect personal data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

9. Transfers outside Singapore

Some of our service providers may store or process data outside Singapore. Where this happens, we take steps to ensure the data receives a standard of protection comparable to that under the PDPA.

10. Your rights

Under the PDPA you may request access to the personal data we hold about you, ask us to correct it if it is inaccurate, and ask how it has been used or disclosed in the past year. We will respond to verified requests within a reasonable time. We may charge a small fee to cover the cost of an access request, and will tell you in advance.

11. Contacting our Data Protection Officer

You can reach our Data Protection Officer with any question or request about your personal data at info@hellobyte.com.sg, or by post to HelloByte Pte. Ltd., #2-16, Jalan Besar Plaza, 101 Kitchener Road, Singapore 208511.

12. Changes to this policy

We may update this policy from time to time. The current version is always posted here with its effective date. Material changes will be highlighted where appropriate.